Policy

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Class Policy

Membership Email Contact

If you have any questions or concerns about your membership please send an email to: membershipslg@yogasource.com

Any requests to change your membership must be submitted via email or US mail at least 10 days prior to the next biling cycle.

Monthly Membership Policy

UNLIMITED, 13X A MONTH OR 9X A MONTH – 6 MONTH MINIMUM

Thank you for becoming a member of our studio! You should have received a YogaSource key chain tag. You will need it to scan yourself in every time you come to class. You should have also received a copy of the Memberhsip Enrollment Agreement form that you signed. Please refer to your (yellow) copy of our Membership Enrollment Agreement carefully to become acquainted with our membership policy. Below are some sample FAQs.

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Can I Use My Package At Your Other Location?

No, your package is valid at this studio only.

I Started My Membership On The 9th Is That The Day I Will Be Billed Each Month?

If you purchased your membership online, then yes, your bill date will be the 9th.  If you purchased your membership at the studio your bill date will be the 1st of each month.

Can I Share My Membership With Someone Else?

No, your membership is non-transferable and you alone can use your membership.

I Started My Monthly Membership On The 15th Why Was I not charged the full amount?

If you purchased your membership at the studio your next charge will happen on the first of the next month and will be a full a charge.  Online purchases will use the sale date as the monthly bill date going forward. 

I Am Taking More Classes Than I Thought I Would How Do I Increase My Membership Package?

Please email your request to upgrade your membership to: membershipslg/at/yogasource.com. Please allow at least 10 days before the start of the next billing cycle for your request to be completed.  We do not offer mid-month upgrades. All changes to memberships will take place with the next billing cycle. 

Will My Membership Automatically Cancel After 6 Months?

No, If you wish to cancel your membership we require that you send us a written confirmation via email or US mail at least 10 days prior to the next biling cycle. You may email us at: membershipslg/at/yogasource.com.

I Am Going To Hawaii For 3 Weeks. Can I Freeze My Membership?

Freezing memberships is not common practice with yoga studios so our software is not set up to accommodate for this policy, which is why we've encountered numerous problems in the past with this procedure. We still want to give you this option so we will continue to offer it, however, freezes can only be processed for whole months at a time, at the $9 fee per month. This means your membership will skip anywhere from one to 3 billing periods but your billing date will remain the 1st of every month. As in the past, you can freeze a membership for up to 3 months per year. If you want to come to class while your membership is still frozen, you will be charged the drop in rate. You may Freeze your membership if you provide 1 months notice.

Can I Supplement A Membership With A Class Card

This is not available, again, for the same reason. Any classes over 9 or 13 a month will be charged the drop in rate.

I Was In Hawaii For The Last 3 Weeks You Haven't Seen Me. Can I Retroactively Freeze My Membership?

No.

I Have Been On The 13x A Month For 3 Months But I Want To Come More. Can I Switch To The Unlimited Monthly?

Yes, you can upgrade at any time. Please email us your request to membershipslg/at/yogasource.com.

I Have Been On The 13x A Month For 3 Months But I Can Only Come 9x A Month. Can I Switch To The 9x A Month Monthly?

You can make any changes to your membership once your first 6 months are up, but not before. Please email us your request to membershipslg/at/yogasource.com.

The Credit Card I Have Given You Expired 2 Months Ago. What Is Going To Happen To Me Now ...

You are on our Unpaid list and we have been charged declined credit card fees.  Please provide us with a new Visa or MasterCard asap.

Multiple Class Packages Policy: 10 Or 30 Class Packages

Thank you for purchasing a Multiple Class Package. Our Multiple Class Packages never expire and are non-refundable. You should have received a YogaSource key chain tag. You will need it to scan yourself in every time you come to class. There is a $5 fee if you lose it, so please don't.

Our records are always up to date so the computer will tell you how many classes you have left on your package. If our records do not match yours, please email us.

If you have run out of classes and have kept coming, you will show as "Unpaid". There is a $20 fee every time you go under.

I Haven't Come To Class For 3 Years, Is My Package Still Valid?

Yes, it's like money in the bank.

"... I am super grateful of the opportunity to practice teaching. That made a great difference in my progression. By far that was the key to your program – giving us all the opportunity to teach and get used to speaking, yoging, putting together sequences, etc. Thank you, thank you, thank you, for not just filling our brains! You let our brains activate our bodies."

— K.

"Even just being in the studio in child's pose on my mat waiting for class to start, I can feel the calm start to seep in. I look forward to it as much as vacation or maybe even chocolate cupcakes with cream cheese frosting."

"I think it was good for me even though I am already teaching (and the training was probably less stressful for me than most because of that) but I feel it gave me another way of looking at sequences and taught me how to develop balanced classes. I also just liked hanging out with everyone and laughing and learning more about yoga and its history, influences and where it's going."

— E.

"If you have gone to other yoga studios, or yoga at the gym, you know that yoga instructors run the range of mediocre to excellent just like any other teacher. That's not true at YogaSource -- the instructors are consistently good, and frequently outstanding."

"Love YogaSource because after I go I feel like I have had exercise, massage, and therapy all rolled into one. It is a break from the stress of daily life that clears my head and lets me return to work/home/kids more joyful and more present."

"What amazes me most is the transformation that occurred with each individual student within a short period of time. It was a whirlwind of fascinating information, techniques and concentrated physical practice and intense focus. It amazes me how far we have come and what growth lies ahead… This training was one of the best things I've done and I will be forever grateful for it. It was fun, but challenging, and certainly placed me outside of my comfort zone a few times – I loved every minute of it, absolutely! My own practice has grown more than I could have imagined."

— S.

"YogaSource is welcoming to beginners and advanced students alike -- even if (like me) one continues to be a beginner for ten years."

"You have the best teachers! I found it very helpful to be able to always get good answers, and seeing promising results. Your teachers seem to really care about how well the students are doing, and what kind of help they need. I also like the laid back attitude at the studio in terms of getting money. You're never pushy about trying to sell the sessions to students. I really think your studio is great, or I won't be driving so far every time to go to class there"

— Helen


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